Sue Smith Vacations

Reviews

• ★ ☆ ☆ ☆ ☆
  Totally turned off by this place. I arrived for an appointment which I had booked in order to plan a family cruise for about 20+ people. It was summer & the AC was out. When I sat with my agent I felt like she had 0 interest in what I was saying & asking. I've cruised several times before & had somewhat of an idea which direction I wanted to go. It didn't matter. She told me what she wanted to book for us & that was all she could hear. She seemed completely out by my presence & was almost condescending. After only a few minutes had passed out my appointment...a woman entered the waiting area, which is visible from the office I'm in, & said "oh I see you have someone". My agent only focused on her for the next 5 mins. So I started I could see she was busy & could schedule another appointment if the "walk-in" was more important. Her response was "thank you"! She didn't even try to sugar coat it. So I left....with several thousand dollars in deposit money & never returned.
  By Jean Bisbee, November 28, 2017

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